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The Have Fun, Get Lucky Team

Learning The Customer Gathering Drill

Customer Gathering Audio Training Part 1

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Customer Gathrering Audio Training Part 3

Customer Gathering Audio Training Part 2

One way we and the team find customers!!

Hello this is ___________________ from Ambit Energy are you getting your Nicor discounts yet?

(Most people will say no and if they say yes ask them if they are already with Ambit energy? Then proceed no matter which way they answer unless they are already an Ambit customer then congratulate them and go on)

The way it work is normally Nicor would get the gas full price and add a little so you are paying retail plus. We get it wholesale and pass some of our savings on to our customers. We are guaranteed to all ways save you money compared to Nicor. There is even a written guarantee that you are going to save!!

(I have a choosing your supplier paper from Nicor website that shows people they have the right to choose here is the link to it:

http://www.nicor.com/en_us/residential/choosing_your_supplier/default.htm

I print it off and have it on my clipboard)

( I then show them a Nicor bill that has Ambit as the supplier talk to your upline and they should be able to get you one)

I tell them Nicor still will all ways service the lines and read the meter and even still do the billing the only difference I that you will pay less and it will say Ambit Energy is your supplier on your Nicor Bill

All you need to do to start saving is we just need this top part of the enrollment form filled out and your Nicor number and address only takes a few minutes to start saving !!

(Then I hand them my clip board with the enrollment form facing them and hand them a pen. I THEN SHUT UP AND WAIT FOR THEM TO SAY SOMETHING. This is very important first person that says something loses. They will then ask you a question are tell you something this is what you want.)

If they say they are not sure yet you can say we just want you to try us if for any reason you are not satisfied you can go back to Nicor and pay more for your gas like you are now!! (shut up again and listen see what they are thinking)

If they give you the husband or wife objection then find out what time they are going to be home and come back to that address or get their phone number and call them back,

When they ask you how much they will save tell them that they will save at least 1% . History (you can show them or tell that that Citizen Utility Board in Illinois say that we have save them 100% of the time!!! http://www.citizensutilityboard.org/ You can even print out something from that website that show we have save our customers 100% of the time and that all the other customer have cost people money ) has proven that they will save more than (that, that is all we can say they are going to save them) We again can say we guarantee in writing we are going to save them money!!!

They are other supplier that have cost people money and not save them. If you run into these if you have a copy of the citizen report you can show them how you agree with them because Citizen Utility Board say the same thing that the only company in Illinois that save people 100% of the time is Ambit!!

Make sure that you are dress in nice close. It is helpful if you have an Ambit shirt or hat for credibility. I do not have as good as results if I am dressed in a complete suit.

All ways make sure we are doing business in the area and that there is actually gas customers. Some places only have electricity. Until we do electric they can not be a customer yet. You can see if they are in the area by going to your join ambit site and putting in the zip code it will tell you if we are doing business in the area!

When they feel out the enrollment form I have someone put them in the computer for me. They will give me an account number I will then do a third party call at 800-506-3151 in Illinois. IF YOU DO NOT DO THIRD PARTY BEFORE YOU LEAVE THE HOUSE YOU WILL LOSE 25 % OF THEM IT IS UP TO YOU WHAT YOU DO.

I would let them know that they are going to ask them if you received or got a chance to look at the terms of service every customer has got to receive one. I all ways keep copies of this with me. https://secure.ambitenergy.com/PowerZone/content/pdf/Customer_Tools/Ambit_IL_Terms_v051810GGIL.pdf

They have got to say yes that they received one.

They will also ask if their consultant offered them anything else to be a customer. They would be illegal they must say no. The rest is real simple!!

Enjoying doing what you are doing is by far the most important thing!!!

Customer Gathering Tips

Turning One Customer Into A Hundred

If you do this then the average customer will give you 5 referals. Think about it 5*5*5*5*5*5* the number really add up!!! 2 out of every 3 will give you referals.After we have verified a customer with third party. I ask the customer who else do you know that could use a break on their energy bill especially during these times. The reason I asking is because if you refer 5 people you get a to chose between one of 15 different things like a 5 day/ 4 night cruise, 300$ grocery or gas certificate just for helping them save and if you really get ambitious and help out 15 people to save money. when them 15 pay their bill, they will take the average of them 15 and deduct it from your bill month after month. So is the everage of the 15 bills is $100 and your bill is a hundred dollars or less you will get free energy. If your bill was $150 and the average was $100 your price of your energy would be $50.

I then give them a paper and pen. If they hestate any I start asking them who is your neighbor or do you have any family in the area. If you do not put paper and pen in their hand I have never had anyone refer me another customer.

Then after you get the list the way to get the very best results is to have the customer contact the referal with you. If they do you will have 3 times the results. I even let the customer know that they know them and don't know you so it means so much more coming from them. I have the customer say something like this I just join with Ambit Energy it is something you definitely need to know anout because it will definitely help you. If the customer is right teir go see them in person if not just do it all over the phone and email if you have to because they have got to have their terms of service. It is a lot of fun getting somebody free energy it will really make you feel good and get very rich if you help enough people !!!

If they will not call or contact them with you then just tell them you were recommended by whoever the orginal customers was and that they said you definitely need to know about Ambit Energy, Then just go into you script about how to get a customer!!!

Audio Introduction

Interview With EC Clint Hummel On Gathering Customers In Il.